At DILANO Home, we believe that exceptional customer service is the cornerstone of a remarkable shopping experience. Our dedicated team is committed to ensuring that your journey with us—from browsing our exquisite marble furniture to enjoying your purchase in your home—is seamless, satisfying, and tailored to your unique needs.

Our Commitment to You

Quality Assurance: Every piece of furniture we offer is crafted with the highest quality materials and meticulous attention to detail. We stand behind the craftsmanship of our products and are dedicated to your complete satisfaction.
Personalized Support: Whether you have questions about our products, need assistance with your order, or require customization options, our knowledgeable and friendly support team is here to help you every step of the way.
Timely Delivery: We understand the excitement of awaiting your new furniture. Our efficient logistics ensure that your order is processed promptly and delivered safely to your doorstep within the estimated timeframe.

Order Support

Track Your Order:
Easily monitor the status of your purchase by logging into your account and visiting the Order Tracking page.
Order Modifications:
Need to change your shipping address or modify your order details? Contact us as soon as possible, and we’ll do our best to accommodate your requests before your order is processed.

Product Support

Care Instructions:
Ensure the longevity and beauty of your marble furniture by following our Care and Maintenance guidelines.
Warranty Information:
All our products come with a 1-year warranty covering manufacturing defects. For warranty claims, please refer to our Warranty Policy.

Customization Services

We understand that your home is unique. If you’re interested in customizing any of our pieces, our design team is here to collaborate with you:
Custom OrdersProcess:
Discuss your design preferences with our team.
Receive a personalized quote and timeline.
Approve the design and proceed with production.
Design Consultation:
Schedule a consultation with our design experts to explore customization options that align with your vision.
Contact us at [email protected] to begin your customization journey.